Terms and Conditions

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Terms and Conditions for Rideconn Solutions, Inc. 

our Executive Ground Transportation Network of Excellence:

1. Booking and Reservations:

• All bookings are subject to availability.

• Reservations must be made in advance, and changes or cancellations should be communicated within the specified time frame to avoid penalties.

2. Fares and Payments:

• Fares are based on the type of vehicle, distance traveled, and any additional services requested.

• Payment terms and methods should be agreed upon in advance.

• Additional charges may apply for extra stops, waiting time, or services requested during the journey.

3. Vehicle Availability and Substitution:

• The company reserves the right to substitute the booked vehicle with a similar or upgraded vehicle in case of unforeseen circumstances.

• Every effort will be made to provide the requested vehicle type, but availability cannot be guaranteed.

4. Driver Conduct:

• Drivers will conduct themselves professionally and adhere to all traffic laws and regulations.

• Customers are expected to treat the driver and vehicle with respect. Any inappropriate behavior may result in termination of the service without refund.

5. Liability and Insurance:

• The company holds appropriate insurance coverage for its vehicles and passengers.

• Customers are responsible for their personal belongings. The company is not liable for any loss or damage to personal property.

6. Delays and Force Majeure:

• The company will make every effort to arrive on time, but delays may occur due to factors beyond its control, such as traffic conditions or adverse weather.

• In cases of force majeure, such as natural disasters or road closures, the company will not be held liable for delays or cancellations.

7. Customer Responsibilities:

• Customers are responsible for providing accurate booking information, including pick-up and drop-off locations, contact details, and special requests.

• Any changes or updates to the booking should be communicated to the company promptly.

8. Privacy Policy:

• The company respects customer privacy and will only use personal information for the purpose of providing transportation services.

• Customer information will not be shared with third parties without consent, except as required by law.

9. Complaints and Disputes:

• Any complaints or disputes should be communicated to the company promptly for resolution.

• Refunds or compensation will be provided at the discretion of the company, based on the circumstances of the case.

10. Termination of Service:

• The company reserves the right to refuse service or terminate a journey in cases of non-compliance with these terms and conditions or if the safety of the driver or other passengers is compromised.

These terms and conditions serve as a framework for the agreement between the executive ground transportation company and its customers, outlining rights, responsibilities, and expectations for both parties.